Last Updated: August 17, 2026
1. Introduction
This Privacy Policy describes how Maria Velez, Mortgage Loan Originator with NEXA Mortgage, LLC, collects, uses, protects, and shares information submitted through this website, including information provided through contact forms and SMS opt-in forms.
By using this website or voluntarily submitting information through its forms, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide through this website, including your name, email address, telephone number, state, mortgage or property information, estimated property value or purchase price, estimated rental income, appointment information, and other information you choose to provide in connection with a mortgage inquiry.
We may also collect certain technical and usage information, such as IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.
3. How We Use Your Information
Information collected through this website may be used to:
• Respond to mortgage inquiries and requests for information.
• Provide requested information about mortgage financing options.
• Schedule, confirm, and manage consultations or appointments.
• Communicate regarding an inquiry or requested service.
• Provide relevant follow-up communications.
• Maintain records and comply with applicable legal, regulatory, security, and compliance requirements.
• Improve website functionality, services, and user experience.
4. SMS Opt-In and Consent
When you provide your mobile phone number through this website, you may voluntarily opt in to receive SMS communications by checking the SMS consent checkbox on the applicable website form.
By checking the SMS consent checkbox, you consent to receive informational and promotional text messages from Maria Velez related to your mortgage inquiry, requested mortgage information, appointment scheduling, appointment confirmations and reminders, and related follow-up communications.
Consent to receive SMS messages is not a condition of purchasing any product or service.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of future SMS messages. Reply HELP for assistance.
If you do not check the SMS consent checkbox, your submission of the website form does not constitute consent to receive SMS marketing communications.
5. SMS Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers that support the delivery and operation of messaging services when necessary to provide those services, subject to applicable privacy and data protection requirements.
6. Other Information Sharing
Personal information may be disclosed to service providers and other parties when reasonably necessary to respond to your request, provide mortgage-related services, operate this website and related systems, prevent fraud or misuse, or comply with applicable laws and regulatory requirements.
Information may also be disclosed when required by law, legal process, court order, governmental authority, or regulatory obligation.
We do not sell your personal information.
7. Cookies and Tracking Technologies
This website may use cookies and similar technologies to support website functionality, understand website usage, analyze performance, and improve user experience. You may adjust your browser settings to limit or block cookies; however, doing so may affect certain website functionality.
8. Data Security and Retention
Reasonable administrative, technical, and organizational safeguards are used to help protect personal information from unauthorized access, use, alteration, or disclosure.
Information may be retained for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, recordkeeping, and compliance obligations.
9. Your Choices and Rights
You may request access to, correction of, or deletion of certain personal information, subject to applicable legal and regulatory requirements.
You may opt out of SMS communications at any time by replying STOP. For assistance with SMS communications, reply HELP.
Where applicable, you may also unsubscribe from marketing email communications using the unsubscribe instructions provided in those communications.
10. Children's Privacy
This website and the mortgage-related services described on it are intended for adults. We do not knowingly collect personal information through this website from individuals under 18 years of age.
11. Third-Party Websites
This website may contain links to third-party websites. The privacy practices of those websites are governed by their respective privacy policies, and users are encouraged to review those policies.
12. NEXA Mortgage Privacy
Mortgage-related information may also be subject to the privacy practices and applicable privacy notices of NEXA Mortgage, LLC. For additional information regarding NEXA Mortgage, LLC's privacy practices, please review the NEXA Mortgage Privacy Policy.
13. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in website practices, services, regulatory requirements, or applicable law. Updates will be posted on this page with a revised “Last Updated” date.
14. Contact
Questions regarding this Privacy Policy, information submitted through this website, or communication preferences may be directed to:
Maria Velez
Mortgage Loan Originator
NEXA Mortgage, LLC
Email: [email protected]
Phone: (754) 347-5286